BILLING + PAYMENT POLICY
Clear expectations for estimates, invoices, recurring services and project changes.
This page is installed as a structured draft because the current policy language must be confirmed by 512 City Design before publication.
BUSINESS REVIEW REQUIRED
Billing and payment policy working draft
Estimates and Scope
State how estimates are approved, what is included and how out-of-scope requests are quoted or billed.
Deposits and Project Payments
Confirm required deposits, milestone payments, final-payment timing and when work or launch may be paused for nonpayment.
Recurring Services
Document billing cadence and cancellation terms for hosting, maintenance, SEO, social media and other monthly services.
Late or Failed Payments
State any grace period, retry process, late fee, service suspension or restoration policy actually used by the business.
Third-Party Costs
Explain responsibility for domains, premium licenses, advertising spend, stock assets, hosting upgrades and other approved external expenses.
Questions
Direct billing questions to info@512citydesign.com before an invoice becomes overdue.
