WELCOME

TEXAS DEPARTMENT OF STATE HEALTH SERVICES REPORTING REQUIREMENTS

Origins Recovery Centers will display a sign informing the public of the policy and procedures on complaints. The sign shall be prominently displayed at all times and shall provide notice of the Department of State Health Services compliance division and its mailing address and toll-free phone number.

Origins Recovery Centers shall verbally report all allegations of participant or consumer abuse, neglect and exploitation to the Department of State Health Services investigation department at 1-800-832-9623 within 24 hours and submit documentation within two working days. Origins Recovery Centers shall investigate the allegation, take appropriate action, and maintain documentation of the investigation and resulting actions.

Origins Recovery Centers shall report allegations of child abuse or neglect to the Texas Department of Protective and Regulatory Services as required by the TEX. FAM. CODE ANN. §261.101 (Vernon 2002 & Supp. 2004). The number to the Texas department of Protective and regulatory Services is 1-800-252-5400.

Origins Recovery Centers shall report allegations of abuse, neglect or exploitation of elderly or disabled individuals to the Texas Department of Protective and Regulatory Services as required by the TEX. HUM. RES. CODE ANN. §48.051 (Vernon 2001 & Supp. 2004). The number to the Texas department of Protective and regulatory Services is 1-800-252-5400.

The Executive Director shall report the following incidents to the Department of State Health Service’s investigation /licensure department at 1-800-832-9623 within 24 hours of discovery:

  • Fires and natural disasters;
  • Substantial disruption of program operation;
  • Death of an active consumer/participant (on or off the program site);
  • Suicide attempt by an active consumer (on or off program site);
  • Medical and psychiatric emergencies that result in an admission to an inpatient unit of a medical or psychiatric facility;
  • Illegal behavior on the program site;
  • Violent behavior on program site that results in injury or a police report;
  • Violations of laws, rules, and professional and ethical codes of conduct; and
  • Legal, regulatory, or contractual action taken against the program.

Contact info:

3901 Padre Blvd
South Padre Island, Texas 78597
jaronberman@originsrecovery.com
(956) 772-9200
(956) 761-2994